Our goal is to provide our clients efficient and quality services.  To achieve this goal we seek to do the minimum number of tests/analyses required to determine the root cause of failure.  The quoting process is most accurately carried out by visually examining the actual failed part(s).  If at all possible, please send us the failed parts.  If this is not possible, please provide us with detailed photos of the failed part and as much information as possible by filling out the Sample Submission Form.